Refunds and Returns
Once you purchase any of our products, we do not offer and refunds. However, we do offer an exchange scheme where you get another product worth the monetary value you purchased.
Shipping
The estimated number of days within which you will receive your Plain Chic Nairobi order is listed in the table below. These timelines include processing and in-transit time for your order.
| Customer Location | Timelines | Cost |
| Home Delivery Within Nairobi | 1-3 business days | Ksh 150 |
| Nairobi, Mombasa, Kisumu, Nakuru, Eldoret | 3-5 business days | Ksh 300 |
| Other Towns Outside Nairobi – Wells Fargo | 3-5 business days | Ksh 500 |
| East Africa(Outside Kenya) | 7-10 business days | Varies by country (costs passed on to the customer) |
| International | 10-14 business days | Varies by country (costs passed on to the customer) |