Refund and Returns Policy

Refunds and Returns

Once you purchase any of our products, we do not offer and refunds. However, we do offer an exchange scheme where you get another product worth the monetary value you purchased.


The estimated number of days within which you will receive your Plain Chic Nairobi order is listed in the table below. These timelines include processing and in-transit time for your order.

Customer Location  Timelines Cost
Home Delivery Within Nairobi 1-3 business days Ksh 150
Nairobi, Mombasa, Kisumu, Nakuru, Eldoret 3-5 business days Ksh 300
Other Towns Outside Nairobi – Wells Fargo 3-5 business days Ksh 500
East Africa(Outside Kenya) 7-10 business days Varies by country (costs passed on to the customer)
International 10-14 business days Varies by country (costs passed on to the customer)

Size Guidelines

S |M |L |XL

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